Shipping policy

Every piece is packed up and sent out with care from my studio. Most orders are processed within 3–7 business days, though original or handmade artwork may take a little longer depending on the season or collection drops. Good work takes its time, and I’ll always keep you in the loop if anything shifts.

Once your order is on its way, U.S. shipping typically takes about 7–10 business days after processing, while international orders can take up to 14 business days after processing, depending on distance and customs. These are estimates, mail moves at its own pace, and things can slow down a bit during busy seasons or holidays.

Each piece is carefully packed so it arrives safe and sound, especially originals, which are handled with extra care before they ever leave the studio. Once your order ships, you’ll receive tracking details so you can follow it from my hands to yours. I ship through trusted carriers like USPS, UPS, or FedEx depending on what makes the most sense for the journey.

Once a package leaves my hands, it’s in the care of the carrier, but if anything feels off; delays, lost packages, or anything in between please reach out and I’ll do my best to help track it down. Just make sure your shipping address is correct at checkout, since I can’t always reroute things once they’re on the road.

If you’ve got any questions at all, you can reach me anytime at gracechodesign@gmail.com